Apr 5th 2019 Back to latest news
Feedback from our customers is so important to the development and maintenance of Farmer Palmer’s. We (Phillip and Sandra Palmer and our team) care passionately about our visitor’s experience and your comments help us to help you!
Who takes action from customers feedback – We do and it gives us great pleasure. Especially if the benefits to you, our clients, and your little VIP’s are going to bring joy. Our March Newsletter gave you all the opportunity to comment and suggest ideas that will help us stay the best Farm Park in Dorset.
Our team work hard to collect the litter which some visitors seem to think is OK to empty into our car park. Quite frankly we are disgusted that a few people think it is acceptable to leave nappies there. So that we do not encourage everyone to “empty their cars” into our bins we are going to appeal to their better nature by adding polite signs to take your litter home please! Cos we’re nice like that.
If you like what we are doing, come and see for yourself. “Who takes action from customers feedback” is an opportunity for us to communicate with you on what we’ve done. If you want to suggest new ideas or tell us the good, bad and the not so pretty contact us directly on the link below. Because engagement with your thoughts and feelings is really important to the whole team.
Allergy Awareness "We come and visit you every week and I was so pleased to see the "no food" notice up in the soft play areas. My son is anaphylaxis to dairy and peanuts. Thank you for raising awareness and helping my son to not be at risk!"Allergy Awareness
"The imagination and creativity with the play areas is just perfect. Today we fed the lambs and it was such a special moment, I've always wanted to do it and loved it!"Local Visitor
"The passes are fantastic value for money and whenever we come to Farmer Palmer's my children never want to leave. Staff are always very friendly and helpful."Annual Pass Holder
"Even when it's pouring down, FP is a great place to come. Plenty to do under shelter and who doesn't love to put their wellies on and splash in muddy puddles! And for the mums and dads, the cake is amazing :)"Regular visitor
"A rare treat, a full day out and change!"Value for money!
"We keep coming back with our grandchildren"Grandparent’s view
"We are big fans!! My little boy wakes up most mornings asking if he can go to Farmer Palmer’s Farm Park!!"Winning testimonial
"It was amazing. From organisation to the staff, who were fantastic, we were very pleased"Team Farmer Palmer Fan
"Great family day out. Highly recommended!"Holiday visitor to Dorset
"I can't recommend this wonderful place enough. It's an amazing little piece of paradise in Dorset."Lissie Marshall