Jul 24th 2020 Back to latest news
Are you wondering what Farmer Palmer’s Cancellation Information is for Online Tickets?
This article is here to help you.
If you want to cancel your booking you can do this from your Customer Portal, via the Annual Pass Page.
Simply sign in to the system using your email address. You do this in the same way you reserved your tickets. Once logged in you can click to cancel your tickets.
We are tracking all ticket cancellations and no shows. Regular cancellations/no shows may result in the forfeiting of passes.
Refunds do not apply to Annual Pass Holder visits.
Morning and Afternoon Session Visits
If you want to cancel your booking we can do this but there is a 50% per ticket charge.
We totally understand plans change but the sheer volume of swap requests has become unsustainable. Therefore, we need to remind customers you enter into an agreement with us to come and it is unfair to take the spaces others may want. Reasons have included
Therefore we wish to remind you of the following, I trust you understand why the charge is being brought in:
As with any financial banking transaction, you are asked to
From 26th July 2020:
At the point of selecting dates and tickets online, you will see the following information on the website.
These tickets are not refundable and your transaction is only valid for the date, session, and order details. Fewer visitors per session gives you more access to everything that’s open. Full description below. www.farmerpalmers.co.uk If you are happy with the date above simply select your ticket for each visitor (under 2’s free). Please check your basket carefully before proceeding to checkout as there is a 50% charge, per ticket, if you wish to re-book/swap for another date. Complete payment in secure checkout. (card or Paypal). Book your tickets now.”
If you still feel you need to contact us we are still happy to do this for you. Please email email@example.com with:
All tickets must be booked via online systems.
“Cancellation Policy” posted by Emma July 2020.
Updated: 24 July 2020 By Sandra Palmer-Snellin
“Not a theme park but a wonderful family day out at a lovely Farm!”W Beth
"Good place for the family lots to see and do. Clean and staff helpful. Could spend a day there with the kids and have a great time. Would recommend to everyone."Regular visitor
"An absolutely lovely farm, with the most perfect helpful, knowledgeable staff. We had an amazing day."Regular visitor
Allergy Awareness "We come and visit you every week and I was so pleased to see the "no food" notice up in the soft play areas. My son is anaphylaxis to dairy and peanuts. Thank you for raising awareness and helping my son to not be at risk!"Allergy Awareness
"The imagination and creativity with the play areas is just perfect. Today we fed the lambs and it was such a special moment, I've always wanted to do it and loved it!"Local Visitor
"The passes are fantastic value for money and whenever we come to Farmer Palmer's my children never want to leave. Staff are always very friendly and helpful."Annual Pass Holder
"Even when it's pouring down, FP is a great place to come. Plenty to do under shelter and who doesn't love to put their wellies on and splash in muddy puddles! And for the mums and dads, the cake is amazing :)"Regular visitor
"A rare treat, a full day out and change!"Value for money!
"We keep coming back with our grandchildren"Grandparent’s view
"We are big fans!! My little boy wakes up most mornings asking if he can go to Farmer Palmer’s Farm Park!!"Winning testimonial
"It was amazing. From organisation to the staff, who were fantastic, we were very pleased"Team Farmer Palmer Fan
"Great family day out. Highly recommended!"Holiday visitor to Dorset
"I can't recommend this wonderful place enough. It's an amazing little piece of paradise in Dorset."Lissie Marshall