Nov 9th 2018 Back to latest news
Farmer Palmer’s ‘Moo Man’ is Dorset Tourism’s Customer Service Superstar!
“Now in it’s 6th year, the Awards broke all records in celebrating the best of Dorset tourism and also as the route for Dorset businesses to win in the South West” (Dorset Tourism Website)
Guest speaker, and Dorset resident, the impressionist Debra Stephenson gave a thoroughly entertaining introduction to the evening with her ‘friends’, getting everyone in the mood for a fun filled evening.
The tables were beautifully set and a delicious 3 course dinner was served by Tony Beales Gourmet Catering and the wonderful Lighthouse team.
Farmer Palmer’s Customer Service Ambassador (more affectionately known as the ‘Moo Man’), Dougie Macandrew was up for Customer Service Superstar (sponsored by Bournemouth Water Business).
The category was mid way through the event and the presenter gave a heartwarming introduction to the significance of this award. He explained there had been many nominations from across the county by employers, colleagues, third parties and secret shoppers. Therefore, when Dougie was declared the Winner, we were just over the ‘moooon’! The atmosphere in the whole room was so warm and supportive, it really was a fabulous evening. You can watch the moment Dougie received his award: Video of Dougie receiving the Dorset Tourism Award.
A record breaking 72 trophies were presented across 27 categories. It was a wonderful celebration of the dedication and hard work that local people show through their Tourism Businesses. Huge congratulations to all the finalists, highly recommended and winners. We are incredibly proud to be a part of such an amazing industry and county.
As a Winner of the Dorset Tourism Awards, Dougie is now automatically considered for any matching categories in the South West Excellence Awards – Very exciting! We’ll keep you updated on his progress . . .
(Photos by: Nick Williams Photographer)
"The imagination and creativity with the play areas is just perfect. Today we fed the lambs and it was such a special moment, I've always wanted to do it and loved it!"Local Visitor
"The passes are fantastic value for money and whenever we come to Farmer Palmer's my children never want to leave. Staff are always very friendly and helpful."Annual Pass Holder
"Even when it's pouring down, FP is a great place to come. Plenty to do under shelter and who doesn't love to put their wellies on and splash in muddy puddles! And for the mums and dads, the cake is amazing :)"Regular visitor
"A rare treat, a full day out and change!"Value for money!
"We keep coming back with our grandchildren"Grandparent’s view
"We are big fans!! My little boy wakes up most mornings asking if he can go to Farmer Palmer’s Farm Park!!"Winning testimonial
"It was amazing. From organisation to the staff, who were fantastic, we were very pleased"Team Farmer Palmer Fan
"Great family day out. Highly recommended!"Holiday visitor to Dorset
"I can't recommend this wonderful place enough. It's an amazing little piece of paradise in Dorset."Lissie Marshall